NOC Engineer III & II

Published
January 31, 2020
Location
Columbia, SC
Category
Job Type

Description

TelForce Group is looking for a NOC Engineer III & NOC Engineer II in the Columbia, SC area. This is a full time, direct hire position. We will also consider someone in either Norfolk, VA, Waynesboro, VA or Charlotte, NC.

The NOC Engineer III provides in depth support of the Segra Transport, IP and Ethernet Networks. The Engineer will have extensive knowledge of commonly used concepts, practices, protocols and procedures in one functional area identified in the Skill Matrix and firm functional understanding and experience in the other. The position may operate with considerable latitude for unsupervised action or decision. May design, develop, test and implement all components, equipment and software within the functional area of the organization. The position may perform administrative work relating to projects and assignments.

NOC Engineer III Description:

  • Regarded as a subject matter expert in either the Data or Transport discipline
  • Work with Network Planning, Product Management and Operations teams as the NOC representative to architectural decisions
  • Identify, diagnose and resolve problems affecting network performance that have been escalated and unresolved within the NOC teams
  • Provide assistance and support to other team members as required during critical outages
  • Utilize high level of communication and interpersonal skills to establish and maintain positive and productive working relationships
  • Assist NOC Change Management team as required to determine customers impacted and effected during network maintenance and grooming
  • Performs analysis and studies to determine requirements, immediate and long-range plans, designs and testing best practices
  • Assist the NOC Engineer II as required for analytical support in determining the root cause of network problems and implement action plans to resolve potential or active network impacting issues
  • Assist other technicians with their technical development in the use of monitoring tools, network structure and theory
  • Develop and teach classes to NOC Analyst III and NOC Engineer I & II members to maintain highest level of technical knowledge on team
  • Approves Internal Technical Service Bulletins and creates operations best practices as required
  • Perform any other duties assigned by NOC Supervisor or Manager

NOC Engineer III Qualifications:

  • Degree in Engineering or related field and 5+ years of professional level experience; OR 8+ years of professional level related Engineering/Technical experience
  • 8+ years troubleshooting higher level network hardware and provisioning
  • 8+ years in network operations environment or related job
  • Extensive understanding of either the data or transport disciplines in the Skill Matrix
  • Strong work ethic and multi-tasking ability
  • Must have strong research and testing abilities
  • Project Management experience
  • Demonstrated analytical skills, strong research and testing abilities

Candidates must have a valid driver’s licenses and be insured; some jobs may require travel up to multiple weeks at a time. Please send all resumes with certifications relative to the job to bobby@telforcegroup.com. In subject line, please note the position you are applying for, a current resume in Word format, 2 references, phone number and email. We reserve the right at all times to disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in our sole discretion. All resumes submitted to TelForce will become the property of TelForce and shall have the right to display to a third party or in our database for consumption. Call Bobby at 404.219.4346.

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